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Quality Assurance Engineer (Manual Testing)

Mumbai, Engineering
clevertap frobes
clevertap frobes
JOB DESCRIPTION
What is CleverTap?

CleverTap empowers digital brands to increase customer retention and lifetime value with the help of data, personalization, deep-tech and automation. We work with thousands of brands globally, including Dream 11, Dunzo, Lenskart, Zomato, Pharmeasy, MX Player, Premier League and GO-JEK.

CleverTap customers leverage Data, AI and Machine Learning for behavioral insights, predictive segmentation, user experience optimization, and fully automated campaign orchestration. The platform ingests ~15 billion user interactions daily, and sends out about 2 billion message notifications each day on behalf of its customers. Our patent-pending technology was invented to solve for scale, speed and security. You can follow our tech blog here - https://tech.clevertap.com/.

CleverTap is backed by Sequoia Capital, Accel and Tiger Global. Headquartered in Mountain View, US, our 350+ CTzens work out of Mumbai, Singapore, Dubai, and other locations globally. We’re one of the fastest growing SaaS startups in the marketing technology space.

CleverTap is Great Place to Work-Certified™ and has been named Forbes’ Best Startup Employer in America for 2 years in a row - 2020 and 2021. For more information, visit clevertap.com or follow us on LinkedIn and Twitter.
CleverTap's software engineers work collaboratively in a dynamic, highly-technical environment to develop a highly scalable next-generation user engagement and retention platform.

Position: Quality Assurance Engineer
Location: Mumbai

Purpose:
Define system and process to identify bug or defect which will help in delivering error free Program/Software/Product

Key Responsibilities
  • Prepare test plans, scenarios and write programs to test the software so as to identify bugs and enable bug free scalable software production.
  • Collaborate with cross functional teams to define acceptance criteria of software
  • Execute risk based approach of software testing and business process testing plans to meet project testing needs
  • To participate in requirements, design, review meetings and evaluate requirements testability
  • Understand and analyze Business, Functional, Technical, Mobile applications and UI (User Interface) testing requirements, protocols and standards
  • Maintain the test use case repository, library and use them effectively to improve software testing productivity
  • Prepare reports on software testing and educate cross functional teams with common or trending bug/ failure scenarios to enable right first time programs
Key Requirements:
  • BS/MS degree in computer science or equivalent practical experience
  • Experience in working with Web, Mobile and API Testing in both Automation & Manual testing
  • 3+ years of experience in QA, preferably with Product Companies
  • Strong experience developing in Java or Javascript
  • Experience using test automation tools like Cucumber, Selenium
  • Experience with Vue.js/Jest/Cypress/TestCafe a plus
  • Experience with Continuous Integration systems (e.g., Jenkins, GitLab, Bamboo)
  • Security + Scale testing experience
Measure of Success:
  • Bug free release
  • Number of bugs encountered past passthrough
  • Functionality coverage through automation
  • Comprehensive test documentation, bug report, test cases
  • Effective and transparent communication
Key Competencies:
  • Functional/ technical: Business process understanding, Software design and deployment, Database concepts
  • Behavioural/ Leadership: Problem solving, teamwork and collaboration, Communication
Why join us?
  • Be a part of a global growth stage startup
  • Work in a fast-paced, dynamic environment where your contribution matters
  • You are passionate about technology and its impact on the high growth mobile technology space
  • Innovate at scale, with learning opportunities
What is working at CleverTap like?
  • Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
  • Accountability and driving outcomes is the key to success
  • Your career here is limited by you and nothing else
  • Teamwork trumps individual success

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