Account Executive / Sales Manager
Jakarta, Indonesia, Sales
What is CleverTap?
CleverTap delivers over 10 billion interactions everyday across our AI-powered customer engagement and retention platform that enables digital enterprises to dramatically improve mobile user retention and conversion rates through behavioral insights, predictive segmentation, user experience optimization, and fully automated campaign orchestration.
CleverTap is the leading customer engagement and retention platform that helps brands maximize user lifetime value. Consumer brands around the world representing over 10,000 apps—including Gojek, Sony, The Meet Group, AirAsia, Lazada, Fiserv, Photomath, Vodafone, Carousell, and Cleartrip—trust CleverTap to help them improve user engagement and retention thereby growing long term revenue. CleverTap is backed by leading venture capital firms, including Sequoia, Tiger Global Management, Accel, and Recruit Holdings, and is headquartered in Mountain View, California with offices in Amsterdam, Singapore, Dubai, and Mumbai.
CleverTap is Great Place to Work-Certified™ in India and has been named Forbes’ Best Startup Employer in America for 2 years in a row (2020 and 2021). For more information, visit clevertap.com or follow us on LinkedIn and Twitter.
Position: Account Executive
Location: Jakarta, Indonesia
The Account Executive role is a position with the responsibility of growing the business’ clientele in the region including planning, ensuring implementation of plans to achieve revenue, growth and customer satisfaction.
This region gets the support of Marketing and Customer Success through dedicated functional experts assigned to the region working under the guidance of respective CoE Leaders.
The ideal candidate should have understanding of the mobile marketing space and familiarity with the regional market. We are looking for an individual who can hustle, roll up sleeves, has the growth and entrepreneurial mindset.
- Achieve Q-o-Q sales quotas
- Build a pipeline for current quarter + next quarter
- Build and manage relationships with prospects & customers
- Negotiate agreements and keep records of sales and data
- Work with partners and scale through them
- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
- Provide professional after-sales support to enhance the customers’ satisfaction
- 5+ years of outstanding results in a SaaS sales-related role in delivering new customer growth.
- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies preferred
- Proven experience as an Account Executive, or in other sales/customer service role
- Knowledge of market research, sales, and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg.Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organisational and time-management skills
- Business Acumen
- Language proficiency required : Bahasa and English
Measures of Success:
- Revenue Achievement (Booking, ARR)
- Revenue retention (NRR)
- Sustainable revenue growth (CAC: LTV)
- Reporting to: Country Head - Indonesia
- Direct Reports: None
- Functional: Mobile marketing expertise, Martech understanding, Result oriented
- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Why join us?
- You are ready for your next challenge
- You want to work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile marketing space
- Scale and fast paced delivery + learning opportunities
What is working at CleverTap like?
- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Hierarchy is a myth, merit is lauded
- Seamlessly shift from working on MacBook to discussing "insert fav book name" over a drink
- Accountability and driving outcomes is the key to success
- Your career here is limited by you and nothing else
- Teamwork trumps individual success